FAQ

What is Trauma Dump?

Trauma Dump is an independent streetwear brand based in Washington, USA. Our designs are inspired by real emotions, personal experiences, vulnerability, healing, identity, and the things people do not always say out loud.

What kind of products do you sell?

We currently focus on graphic streetwear, including hoodies featuring original artwork and statement-driven designs.

Are your designs original?

Yes. Our designs are created around the Trauma Dump brand concept and are made to reflect different emotions, experiences, and stories.

How do I choose the right size?

Please check the size guide available on each product page before placing your order. We recommend comparing the measurements with a hoodie or garment you already own.

How do your hoodies fit?

Fit may vary depending on the product. Some styles may have an oversized or relaxed fit, so always check the product description and size guide for details.

How should I care for my hoodie?

For best results, wash your hoodie inside out using cold water and a gentle cycle. Avoid bleach and high heat to help protect both the fabric and the print.

How long does it take to process an order?

Orders are usually processed within 2–5 business days before shipping.

Will I receive tracking information?

Yes. Once your order ships, you’ll receive a confirmation email with your tracking information.

Can I change or cancel my order?

If you need to make a change, contact us as soon as possible. Once an order has already been processed or shipped, we may not be able to make changes.

Do you accept returns or exchanges?

Returns and exchanges are subject to our Return & Refund Policy. Please review that page for eligibility, timeframes, and instructions.

What if I receive the wrong or damaged item?

Contact us as soon as possible with your order number and photos of the item. We’ll review the issue and help make it right.

Do the colors look exactly the same in person?

We do our best to display products as accurately as possible. However, colors may appear slightly different depending on your screen, lighting, and the printing process.

Do you restock sold-out items?

Some designs may be restocked, while others may be released in limited quantities. Keep an eye on the website for updates.

Where is Trauma Dump based?

Trauma Dump is based in Washington, USA.

How can I contact you?

You can reach us through the Contact page on our website. We’ll respond as soon as possible.